How do you serve customers in the most efficient, effective way across channels? How can you master complex, cross-channel interactions?
Let Blueworx show you how to create the ultimate multi-channel experience for your customers.
Multi-channel for Banking
Watch how multi-channel supports billing changes.
Multi-channel for Healthcare
Watch how multi-channel supports scheduling.
Multi-channel for Utilities
Watch how multi-channel supports a billing question.
Blueworx and IBM Partnering to bring transformation to the customer experience.
Blueworx Voice Conversation for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
With this powerful combination customers can experience a more conversational approach to their interactions and receive resolution to their inquiries more quickly than in traditional interactions handled by legacy IVRs.