Blueworx, a provider of Interactive Voice and Customer Experience solutions designed to deliver efficient, scalable, and reliable voice technologies, today announced a progressive offering for User Customer Experience (UX) Design services in support of multi-channel customer interactions.   The UX Design service offered by Blueworx is a data-driven and analytical approach to user interactions which will result in improved productivity and adoption of applications across channels.

User Experience Design – UX, UXD, UED or XD – has been around for a long time. The concept of enhancing the customer experience by improving the usability, accessibility, and intuitiveness of a customer interaction with UX design just makes sense. Our UX Design service incorporates human factors into the process by combining the practices of psychology and engineering to help design technology around human behavior, not just considering the ease of development.

Read More