The Blueworx Voice Response (BVR) release 7.19 adds robust functionality further advancing BVR’s ability to provide access to artificial intelligence (AI) through all IVR application models.

VoiceXML Virtual Assistant Integration

Blueworx Voice Response 7.19 allows a VoiceXML application to interact directly with an IBM Watson Virtual Assistant, providing a direct alternative to an MRCP speech server for Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) capability when using VoiceXML.

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