Blueworx IVA leads intelligent virtual agent market
“Blueworx provides a platform that features robust telephony/SIP integration capabilities, bringing together the best of the NLP technologies with a platform architecture that supports integration with existing systems (both premises-based or cloud).”
– Opus Research, Vendors That Matter
In the Vendors That Matter report, Opus Research examines the critical components and capabilities of the leading intelligent virtual agent platforms available in the conversational AI market today.
Get the Opus Research report to learn:
- Why many bots and IVAs are never effectively deployed into the critical path of customer care
- How the Blueworx IVA compliments existing contact center and IVR architectures to solve real-word business challenges
- Why the Blueworx IVA platform is leading the market, receiving the highest rating across all capabilities