Design smarter experiences with ease.

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Create smart, positive interactions across a multitude of channels with the only platform designed to support the entire self-service application lifecycle from design, to deployment, to application tuning, and maintenance. The Blueworx CX Development Platform reduces the complexity of deploying self-service experiences allowing you to easily incorporate the latest communication channels and optimize your customer journey faster and at a lower cost.

Complete lifecycle support

Model, design and build resilient omnichannel self-service applications including IVR, chatbots, SMS, social networks and mobile and web.

Capture every detail

Improve application delivery and lifecycle traceability from requirements through deployment with integrated testing and one-button documentation.

Optimize your interactions

Analyze your application using real-time and historical reporting data to continually enhance the customer experience.

Give the business control

Let your business users take control with an integrated, easy-to-use, web-based business user interface.

Deliver innovative solutions

Create smarter, more intuitive experiences with the Blueworx CX Development Platform. Our development environment simplifies development, supports dynamic self-service interactions and streamlines application lifecycle processes.

Gain efficiency

Design Once – Deploy Many architecture enables the launch of one application across multiple channels while maintaining their unique advantages and characteristics.

Exceed expectations

Create deeper and more personalized engagement using advanced analysis and reporting features with out-of-the-box integrations to leading business intelligence platforms.

Communicate smarter

Deploy your self-service applications atop the Blueworx Voice Response platform to build seamless, context-driven experiences leveraging conversational AI technology.

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